✽ TASK 1: Job Specification in Food & Beverages ✽

So, our lectures have given us first task which we have to describe about job summary for every the personnel below:

✽ Restaurant managers ✽

What is restaurant managers? Restaurant manager is a person who plan, organize, and coordinate the workers and resources of the restaurant as they must coordinate a variety of activities, whatever the size or type of the outlet. They also pleases customers by providing a pleasant dining experiences.

their job specification are: 

✽ Investigate and resolve complaints concerning food quality and service 

✽ Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.

✽ Preparing reports at the end of the shift/week, including staff control, food control and sales.

✽ Controls costs by reviewing portion control and quantities of preparation, minimizing waste, ensuring high quality of preparation.
✽ Meeting and greeting customers and organise table reservations.
✽ Planning and coordinating menus
✽ Ensuring that all employees adhere to the company's uniform standards.
✽ Avoids legal challenges by conforming to the regulations of the alcoholic beverage commission.

✽ waiter ✽

Are you the type of person who can charm even the grumpiest of old men? Could you carry a hot bowl of soup through a hurricane without breaking a sweat? Yeah this is the waiter/waitress do =). Waiter/waitress means a person who take orders and serve food and beverages to customers.

Their job specifications are :

✽ Assist the senior waiter in the side station set up and according to his/ her order.

✽ To attend the daily briefing

✽ Responsible for receiving, greeting, and seating of guest.

✽ Responsible for taking guest order for food and beverages 

and serving them

✽ Wiping the cutlery, glasses, and plates for efficient serve and stock

✽ Bartender ✽

Have you heard about bartender before?? Lets we explain what is bartender. Bartender is a person who mix and serve drinks to patrons, directly or through wait staff. 

Their job specifications are:

✽ Collect money for drink served.

✽ Check identification of customers to verify age requirements for purchase of alcohol.

✽ Clean glasses, utensils, and bar equipments.

✽ Serve wine, and bottled of draft beer.

✽ Supervise the work of bar staff and other bartenders.

✽ Runner ✽

How about runner?? do you know what is runner? Runner means a person who is serve food to individuals outside of a restaurant, such as in hotels rooms, hospital rooms, residential, care facilities or cars.

Their job specifications are:

✽ Carry food, silverware , or linen or trays or use carts to carry trays.

✽ Place food serving on plates or trays according to orders or instructions.

✽ Clean the sterilize dishes, kitchen utensils, equipments or facilities.

✽ Examine the trays to ensure that they contain required items.

✽ Load trays with accessories such as eating utensils, napkins, or condiments.

✽ Steward ✽

For us, steward is a person who assigns kitchen helper and other non cooking employees to such activities as dish washing and silver cleaning.

Their job specifications are:

✽ Inspect kitchen, work rooms and equipments for cleanliness and order.

✽ Takes inventories china ware, silverware, and glassware.

✽ Report shortages and requisition replacement of equipment from purchasing agents.

✽ May be working supervisor in establishment employing and executive chef.

✽ May be designated according to area of work as pantry steward.

✽ Hostess ✽

Let we explain about hostess. Hostess means a person who greet arriving guest, welcoming them into the establishment and seat them.

Their job specifications are:

✽ Monitoring the open dining sections of the restaurant for empty and cleaned tables.

✽ Estimating wait times for guest.

✽ Monitoring the guest waiting list.

✽ Ensuring that the needs of the guest are met while they are waiting.

✽ Answering the telephone and moving tables together to accommodates large parties.